A big warning to all that are using Traderush or consider using them.
- My 2 Call options were changed by THEIR system to PUT options 15 second after being validated. CALL options were clear winners.
- 60 second options are tweaked. Myself and one other trader have noticed that the system 'freezes', strike values can change suddenly even 10 seconds after entring a trade, expiry values change AFTER expiry time, and expiry can be up to 10 seconds late.
- Customer support doesn't answer emails, phone calls nor live chat.
- The entire platform runs 'late' and is hosted on servers that cannot accommodate the number of users, data, and overall bandwith.
My note to Traderush is 4/10. So as advice, stay away from them until they can fix their issues.
I have emailed them about my issues and I will update this thread when/if I get an answer.