Ray,

How long has it been for? If you still do not hear from your manager in a couple days, perhaps look for him/her on the Live Chat. But you've got to look them up between 2:00 GMT and 11:00 GMT as no account manager will be allowed on the Chat outside of these hours anymore.

As I said do be a bit more patient with them during this transition period.

Hope you get your money soon.

Iris

I've not heard from ben ryan either. Oh well

Quote from ray on June 4, 2012, 18:22

Quote from iris on June 4, 2012, 17:56
Ray,

How long has it been for?
Iris

One week. Worst part is the complete lack of response from the account manager.

For the record, I (finally) made contact with the account manager. The money from the withdrawal request has started to flow.

Bioption,

If your question is whether you should trade with 24O then my answer is why not. Most of the reviews on them are very positive and from the way it looks, they are emerging as a clear and strong leader in the industry.

However if you wanted to know if you should begin depositing and trading with them now, then I suggest that you hold off for a while, until the moving thing is done. When I was there visiting their office about 2 weeks ago, they were actually welding the telephone cables into the ceiling about 3 meters from where I sat LOL. And my account manager still tells me that he's being worked like a slave and the competence and work ethic of the local work force are less than desired.

Iris

No bioption I do not know anyone from the Spanish department. My friends work in the English and Japanese departments but I suppose they all have good working relationships with eachother. You write good English anyway so why don't you ask for an account manager from the English department which is supposed to be the largest unit in the Firm. At least when your account manager is on leave or gets drunk another one can monitor his incoming emails LOL.

Take care,

Iris